Hospital Patient Host/Hostess
Location: Kotzebue Alaska
Description: NANA Management Services is at the momment seeking for Hospital Patient Host/Hostess right now, this career will be placed in Alaska. For complete informations about this career opportunity kindly read the description below. Position Title: Host/Hostess
Position Summary:
Describe the positions purpose and overall role in the organization. Identify major job object! ives and initiatives.
Promotes meal assistance all patients on a daily basis. (Includes meal selection, service and retrieval) Accurately serves food and beverages to patients in accordance with the patient’s diet prescription. Verbally communicates patient concerns with the clinical dietitian i.e. education needs, inadequate meal consumption, etc.
Core Competencies Needed: This position needs to be proficient in the following areas: • Analytical Thinking • Interpersonal Relations • Diversity Awareness • Customer Focus • Dependability • Stress Tolerance and Flexibility • Communication
Responsibilities:
Assists patients with making appropriate daily menu selections. Prepares, assembles and delivers patient meal trays and snacks. Calculates modified diets/fluid restrictions, calories, etc. for meals only. Stocks the pantries on the nursing units with patient food. Performs assorted kitchen duties including sanitatio! n, set-up and completing temperature logs. Utilizes automated ! tablet to record and transfer meal selections to computer.
Typical Knowledge and Skills:
. • Communication and Influence: Requires verbal and written communication skills to convey information that may be somewhat complex, and/or to others who may have limited knowledge of the subject in question.
. • Technical Knowledge: Full use and application of basic diet information. Able to successfully complete Hostess training and to achieve passing score on all competency tests.
. • Interpersonal Relations: The ability to develop and maintain professional, trusting, positive working relationships with patients, supervisors, nursing and ancillary staff, and managers.
. • Diversity Awareness: The ability and willingness to be aware of, understand, respect, and value the diverse cultural, ethnic, gender, age, educational, professional, etc. backgrounds and styles of others and to adapt one‘s own beha! vior based on that understanding.
. • Customer Focus: The ability and willingness to provide excellent service to patients and clients (the customers). This includes seeking to meet customer needs, expectations, and demands quickly and effectively; remaining calm and professional when dealing with difficult customers; receiving complaints from customers and taking action to remedy the complaint; and treating the customer as valuable.
. • Drive and Dependability: The ability and willingness to demonstrate eagerness, enthusiasm, optimism, and passion when working. These include demonstrating commitment, persistence, and heightened personal effort in the face of obstacles and adversity; pursuing excellence for self and organization; having a sense of urgency; and possessing ambition.
. • Stress Tolerance and Flexibility: The ability to work productively and effectively in a fast paced, stressful, demanding, and/or ambiguous! work environment.
. • Communication: The ability to ! speak clearly and politely to management, associates, and patients when conveying information, using correct grammar when speaking and not using slang terms; and targeting the amount, style, and content of the information to the needs of the receiver.
Supervision Received: Supervisor provides general direction and develops approach to solutions. Work is reviewed periodically to ensure objectives are being met. Supervision Provided: No direct reports
Impact of Decision: Decisions are moderate in nature, impacting operations or customer satisfaction. Errors are detected and corrected with relatively minor financial impact or effect on operations or customer relationships. May require involvement beyond immediate work group to correct. Scope of Impact: Decisions affect work of own unit/area and related operations/departments.
Working Conditions: Describe the physical environment in which the job works and any special physical qua! lifications required (safety hazards, visual/hearing acuity or unusual conditions). Working is in area that is adequately lighted and ventilated. Physical Demands: Specific physical characteristics and abilities are required to perform the work: average agility and long period of walking, standing, bending or carrying moderately heavy items.
Qualifications
Minimum Requirements: • Legal Age: 18 years old • Education or Equivalent Experience: Technical, Trade or Vocational Degree in related field or 2 years Functional Experience • Function Specific Experience: 1 years preferred Certification Requirements: none
Fair Labor Standards Act Status: Nonexempt/Hourly
The above is not intended to list all possible essential functions or requirements as they are subject to change. The employer reserves the right to revise or change this description. This description does not constitute a written or implied contract of employment. ! All employees are expected to work varying hours of compensated overtim! e to accomplish various duties. To perform this job successfully, an individual must be able to satisfactorily perform each of the above essential duties and meet the physical demands. Reasonable accommodations may be made to enable individuals with disabilities to meet these conditions.
Job
:
Food Preparation & Service
Primary Location
:
US-AK-Kotzebue
Shift
:
Variable
Company
:
NANA Management Services
- .
If you were eligible to this career, please email us your resume, with salary requirements and a resume to NANA Management Services.
If you interested on this career just click on the Apply button, you will be redirected to the official website
This career starts available on: Wed, 14 Aug 2013 19:14:28 GMT