Medical Support Assistant
Location: Anchorage Alaska
Description: Department Of Veterans Affairs is in need of Medical Support Assistant right now, this career will be placed in Alaska. Further informations about this career opportunity please read the description below. Vacancy Identification Number (VIN) 988897
OUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for his widow, and his orpha! n" - by serving and honoring the men and women who are America's Veterans.
The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission. The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are I ntegrity, C ommitment, A dvocacy, R espect and E xcellence (" I CARE ").
America's Veterans need you!
To find out more, go to http://www.vacareers.va.gov
Note: The Professional Standards Board (a peer-review group) will review the selected candidateÂ's education and experience and recommend the grade and step at which the candidate will be placed. The salary is based on the grade and step approved for the selected candidate.
VA encourages persons! with disabilities to apply. The health related positions in V! A are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Relocation Expenses: Relocation expenses are not authorized for this position.
Cost of Living Allowance (COLA) is currently 5.57% and is subject to change in the future.
KEY REQUIREMENTS
U.S Citizenship
Must be proficient in written and spoken English
Designated and-or Random Drug Testing required
Background and-or Security Investigation required
Must pass pre-employment examination DUTIES:
The Medical Support Assistant in the Alaska VA Healthcare System (AVAHS) in the Primary Care Service provides administrative support to Physicians, PhysicianÂ's Assistants, Nurses, Nurse Practitioners, and dietitians, social workers and other administrative and professional staff. Duties of this position include, but are not limited to, the following:
Scheduling, canceling, re-scheduling patientÂ's appointments and! /or consults.
Monitoring the electronic wait list.
Preparing for clinic visits.
Monitoring both inpatient and outpatient appointments for areas of responsibility.
Ensuring encounter forms are completed in order to obtain appropriate workload credit.
Verifying and updating demographics and insurance information.
Processing all emergency and non-emergency transfers to other VA facilities or private hospitals.
Performing basic eligibility, co-pays and preauthorization requirements for specific coverage.
Work Schedule: 5 days per week , not to exceed 8 hours per day between the hours of 6am to 6 pm, weekends included. QUALIFICATIONS REQUIRED:
BASIC REQUIREMENTS:
U.S. citizenship.
Must have Six months experience of clerical, office or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; or
Equivalent combina! tion of experience and education.
Must be proficient in spoken and written English.
GS 04 GRADE DETERMINATIONS: Candidates must demonstrate the KSAs below:
1. Ability to meet, communicate and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to complete job assignments.
2. Ability to use various types of office automation equipment and software.
3. Ability to set up, organize, and maintain record systems.
GS 05 GRADE DETERMINATIONS: Candidates must demonstrate the KSAs below:
1. Ability to operate computerized programs and databases in order to enter, modify and retrieve sensitive information/data into or from electronic medical records, scheduling systems and/or reports.
2. Knowledge of basic medical terminology.
3. Ability to make appointments in a clinical setting.
4. Ability to work indepen! dently in the accomplishment of a wide variety of duties, including setting priorities and coordinating work.
5. Ability to communicate effectively and professionally with employees at varying grade levels.
6.Ability to identify customerÂ's concerns, perform the tasks required to resolve the issue accurately and timely, and follow-up as necessary to ensure a satisfactory resolution.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
References: VA Handbook 5005/53 Part II Appendix G45 http://vaww.va.gov/OHRM/Directives-Handbooks/Documents/5005.pdf
PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from sch! ools accredited by accrediting institutions recognized by the U.S. Depa! rtment of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Physical Requirements: Light lifting, under 15 pounds; Reaching above shoulder, Use of fingers; Both hands required; Walking (1-2 hours); Near vision correctable at 13Â" to 16Â" to Jaeger 1 to 4; Hearing (aid permitted); Emotional/mental stability.
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, characte! r of service (honorable, general, etc.), or dates of impending separation.
Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form. For more information, please review the information for disabled Veterans in the application checklist or visit http://www.fedshirevets.gov/job/vetpref/index.aspx .
HOW YOU WILL BE EVALUATED:
Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. BENEFITS:
Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement S! ystem. In addition to traditional "dollars and cents" benefits, we offe! r a range of benefits to help balance work and life. For more information please visit us at http://www.va.gov/JOBS/Job_Benefits/benefits.asp .
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. OTHER INFORMATION:
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
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If you were eligible to this career, please email us your resume, with salary requirements and a resume to Department Of Veterans Affairs.
If you interested on this career just click on the Apply button, you will be redirected to the official website
This career starts available on: Sat, 02 Nov 2013 20:18:59 GMT