Program Assistant, Postsecondary Success [United States]


 

The Foundation

We are the largest nonprofit fighting poverty, disease, and inequity around the world. Founded on a simple premise: people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives. We believe our employees should reflect the rich diversity of the global populations we aim to serve. We provide an exceptional benefits package to employees and their families which include comprehensive medical, dental, and vision coverage with no premiums, generous paid time off, paid family leave, foundation-paid retirement contribution, regional holidays, and opportunities to engage in several employee communities. As a workplace, we’re committed to creating an environment for you to thrive both personally and professionally.

The Team

The vision of the Bill & Melinda Gates Foundation’s U.S. Program (USP) works to ensure all students in the US have access to educational opportunities, from Pre-K to postsecondary, that enable them to develop the knowledge, skills, and agency needed thrive as adults and contribute to their communities. Our goal is to make sure more students are on track to obtain a postsecondary credential with labor market value such that race/ethnicity and income are no longer predictors of student success.

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Within USP, the Postsecondary Success (PS) strategy seeks to support transformation in colleges and universities to ensure that many more Black, Indigenous, and Latino students and students from low-income backgrounds obtain quality, affordable credentials that offer value and lead to economic mobility.

Our culture shapes our choices about what we do and how we do it. We believe that energized people, working well together, fueled by great leadership in an inclusive environment can do extraordinary things. We expect foundation employees to intentionally embody our core values: optimism, collaboration, rigor, innovation, and inclusion.

The Foundation

We are the largest nonprofit fighting poverty, disease, and inequity around the world. Founded on a simple premise: people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives. We believe our employees should reflect the rich diversity of the global populations we aim to serve. We provide an exceptional benefits package to employees and their families which include comprehensive medical, dental, and vision coverage with no premiums, generous paid time off, paid family leave, foundation-paid retirement contribution, regional holidays, and opportunities to engage in several employee communities. As a workplace, we’re committed to creating an environment for you to thrive both personally and professionally.

Your Role

The Program Assistant (PA) provides wide and varied administrative and organizational support for Program Officers (PO), Senior Program Officers (SPO), and a Deputy Director (DD) as well as team-level support as needed.

What You’ll Do

  • Schedule a high volume of appointments and meetings and manage complex calendars for multiple people.

  • Make travel arrangements and update calendars to reflect those arrangements.

  • Organize and submit expenses for multiple people on a timely basis.

  • Provide logistical support for events such as meetings and convenings which may include coordinating arrangements for participants, preparing and disseminating materials, providing on-site logistical support, etc.

  • Responsible for high quality interactions, and clear and consistent communications with grantees and partners in the field that represent linguistically and culturally diverse communities.

  • Act as liaison for team and internal partners, answering questions and routing requests as appropriate.

  • Provide communications support and assistance to ensure timely responses to email and telephone inquiries.

  • Maintain electronic records and a well-organized system for tracking, monitoring and prioritizing tasks and projects across multiple supported staff.

  • Active engagement in learning opportunities, including participation in team skill building, collaboration and equity learning agenda.

Your Experience

  • Associate’s Degree or higher.

  • Minimum three plus of experience in an administrative role supporting multiple people in a complex and fast-paced office setting, interacting extensively with internal and external contacts.

  • Excellent verbal and written communication skills utilizing diplomacy and good judgment in all interactions, particularly with individuals representing diverse linguistic and cultural backgrounds at all levels inside and outside the organization.

  • Demonstrated effectiveness setting priorities and meeting deadlines in a role requiring attention to detail in composing, typing, and proofing materials.

  • Experience establishing organizational systems to improve efficiency and functioning in a changing environment.

  • Flexibility in meeting changing organizational and team needs accompanied by a willingness to work with shifting role priorities to prioritize collaboration and teamwork.

  • Openness to feedback and an ability to adjust to diverse communication styles.

  • Proficiency with MS Office Suite and experience working with other complex software systems.

  • Must be able to legally work in the country where this position is located without visa sponsorship. We are open to local candidates in Seattle, WA or Washington DC

**The typical salary range for this role is $20.60 to $39.14 USD per hour. The exact offer will be determined by a variety of factors such as the candidate’s individual skills, qualifications, and experience relative to the requirements of the role.

Hiring Requirements

As part of our standard hiring process for new employees, employment will be contingent upon successful completion of a background check.

Depending upon your work location, we may require proof of full vaccination against COVID-19 and any recommended booster doses. All employees based in the United States are to provide proof of full vaccination upon hire and any recommended boosters, subject to applicable laws.

Candidate Accommodations

If you require assistance due to a disability in the application or recruitment process, please submit a request here.

Inclusion Statement

We are dedicated to the belief that all lives have equal value. We strive for a global and cultural workplace that supports ever greater diversity, equity, and inclusion — of voices, ideas, and approaches — and we support this diversity through all our employment practices.

All applicants and employees who are drawn to serve our mission will enjoy equality of opportunity and fair treatment without regard to race, color, age, religion, pregnancy, sex, sexual orientation, disability, gender identity, gender expression, national origin, genetic information, veteran status, marital status, and prior protected activity.

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